Under One Roof Survey - 2025/26
Did signposting you to the Under One Roof website help you progress your maintenance or repair issue?
As part of our Scheme of Assistance we signpost homeowners and landlords to Under One Roof to address common repair works.
Under One Roof are a charity who provide free and impartial, online and interactive information about common repairs and tenement maintenance: helping private flat owners understand their rights and responsibilities to manage their building.
As someone who recently contacted us looking for common repairs assistance, we would appreciate it if you could complete our short survey. Your feedback will help us find out:
- if you found the information or answers you were looking for?
- If you were able to progress the repair or maintenance you enquired about?
Your feedback will help inform the property condition assistance we provide through our Scheme of Assistance.
Should you have any queries about this survey, please contact the Private Sector Team by emailing privatesector.housing@falkirk.gov.uk or by calling 01324 590797.
Phases
Feedback
This survey will close at the end of 2025/26. We will review the findings and share anonymised findings via this platform. We will use the received feedback to inform the common repairs assistance that we offer.
Should you have any questions about this process, please contact the Private Sector Team by emailing privatesector.housing@falkirk.gov.uk or by calling 01324 590797.
Thank you,