
Supporting Someone: Your Experience with Substance Use Services in Falkirk
Falkirk ADP is carrying out Personal Experience Insights with families for the Medication-Assisted Treatment (MAT) Standards to ensure that the voices of families affected by substance use are heard and considered in service development.
The Medication-Assisted Treatment (MAT) Standards are guidelines that ensure people receiving treatment for drug use get the right support, at the right time, in a way that works for them.
Key Reasons:
- Understanding Family Impact – Families play a crucial role in supporting individuals in treatment, and their experiences provide valuable insights into service effectiveness.
- Identifying Barriers – Gathering data helps highlight challenges families face in accessing support, understanding treatment options, and engaging with services.
- Improving Support Services – By listening to families, Falkirk ADP can refine services to be more inclusive, accessible, and responsive to their needs.
- Enhancing Engagement – Ensuring that families feel heard fosters better relationships between services and the wider community.
- Aligning with MAT Standards – The national MAT Standards emphasise a person-centred approach, and family involvement is key to holistic recovery and harm reduction.
This data will be used to inform service improvements, ensuring that treatment and recovery pathways are both effective and family-inclusive.
Phases
Analysing Insights and Shaping Improvements
Building on the lived experiences gathered in Phase 1, this phase focuses on analysing the feedback to identify key themes, challenges, and areas for improvement within MAT services in Falkirk.
These experiences will be shared with Public Health Scotland, as an ongoing process, to ensure that the voices of individuals and families directly inform decision-making. The goal is to develop actionable recommendations that enhance accessibility, quality, and person-centred care within services in Falkirk.
